Terms & Conditions

To protect you and ourselves, we need to enforce certain conditions:

What’s included in the price?

  • We will test / inspect all electrical appliances on site in accordance with the IET Code of Practice (unless instructed otherwise) including server systems
  • The quote is based on an approximate number of items; if there are more or less items the final price will be adjusted accordingly
  • If you’re unsure of item numbers (to the nearest 100) we recommend you arrange for us to visit your site in advance


Payment Policy

  • Once the price has been agreed, it can’t be changed or re-negotiated
  • We accept payment by bank transfer, cheque or cash
  • Our payment term is due on the date of the invoice, unless agreed in advance – if your payment term is 30 days, 60 days, etc. please advise us when you confirm the contract.
  • Invoices not paid by the due date will be subject to a reminder letter which is chargeable at £10.00



  • We issue as standard an overview list of all appliances tested / inspected including the results of each test carried out
  • We also issue an overview PAT testing certificate as standard


Frequency Requirements

  • How often you require PAT testing is based on risk assessment which you are required to do
  • We can advise you on the best course of action
  • If you need us to do the risk assessment for you; please ask us for a price


Cancellation Policy

  • If you need to cancel an arranged appointment, please give us more than 48 hours’ notice
  • If we arrive on site and can’t get access (due to you not cancelling in advance) we reserve the right to invoice you for £45 (+ VAT) or 20% of the quote value – whichever is higher; as we need to cover our loss of earnings


Your acceptance & Booking

  • By accepting the quote, you accept these conditions; acceptance can be by email or verbally


To book the job please contact us

Contact Us

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Based in Meadowfield, Durham, Co. Durham, DH7
Servicing businesses across Co. Durham, Tyne & Wear and Stockton